Booking Procedure

BOOKING PROCEDURE
CANCELLATION POLICY & CHARGES
REFUND POLICY
TERMS & CONDITIONS

BOOKING PROCEDURE

We have a variety of Products suiting the requirements of everyone. You can select the tour as per your preference. Once you select a Tour and agreed upon the Terms and Conditions, you can book the package with our representative by making payment online through NEFT / IMPS.

Total Booking Amount
(Per Person)

Amount (INR) (Per Person)

ADVANCE PAYMENT POLICY

Thailand

15,000 or 25% whichever is more

Bali

15,000 or 25% whichever is more

Egypt

20,000 or 25% whichever is more

Europe

30,000 or 40% whichever is more

Balance Payment Schedule:
• 30 days or more before date of departure: 50% of total cost
• 30 - 16 days before date of departure: 75% of total cost
• Within 15 days or less before date of departure: 100% of total cost
Important: The booking stands liable to be cancelled if 100% payment is not as per Booking and Payment Schedule and received amount will be fully forfeited.


Please find below bank details
Once payment is transferred / deposited in below account, please mail the details at bookings@imustbethere.com
All payments in favor of "Jawa Hospitality”
PAN No : AAGCT3029B



  Bank Name Account Number IFSC Code
Indusind Bank 201002554298 INDB0000143

Note: Please read the terms and conditions before booking.
Privacy Policy User Agreement
In case of discrepancy mail us / call us with your Booking ID at bookings@imustbethere.com

CANCELLATION POLICY & CHARGES

  • 1. Cancellation made 30 days or more before departure date - 50% of package price will be applicable as cancellation charges.
  • 2. Cancellation made 16 to 30 Days prior to Departure 75% of package price will be applicable as cancellation charges.
  • 3. Cancellation made within 15 Days before Departure - 100% of package price will be applicable as cancellation charges.
  • 4. In case of no show - 100% of package price will be applicable as cancellation charges.

Note: Please read the terms and conditions before booking.

If specified booking is non-refundable (under 100% cancellation) from the day of booking itself irrespective of duration before departure then 100% cancellation charged would be applicable overriding the above conditions.

Cancellation Due To Visa Rejection
All the clients travelling on a tour must be in possession of a valid visa. However kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant / reject visa even after submitting all relevant documents and the company will not be held responsible for the same. The company is not at all liable for such cases or has any influence on the consulate/embassy’s decision. The role of the company is only to provide necessary guidance to the client for the purpose of applying for Visa.

Incase Visa Services are taken from I Must be Here:
The company will not be responsible for non-issuance of visa due to receipt of incomplete / delayed documents from the Clients. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by the client, the issuance of visa will further be delayed / rejected, and the client will not hold I Must be Here for the same. Client should adhere to all the norms and conditions laid by the consulate/embassy Upon rejection of visa, if the client wishes to reapply for the visa, he/she is liable to pay again the requisite fee to the consulate and he/she will not claim from I Must Be Here
In any case if visa is rejected cancellation policy remains applicable and I must be Here carries no responsibly of any loss or damage due to same and required booking amount as per policy shall remain payable by the client.

Loss/Damage

Company is not responsible for any loss or damage to personal belongings during the stay in the hotel or while traveling in the coach. Due to theft or loss of baggage, tour participant can lodge a complaint with the local authorities on his/her sole discretion, cost, risk and consequences. Note: Please read the terms and conditions before booking.

REFUND POLICY

Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency. Refund payments will be processed within 15 days of cancellation date asnd amount is payable as per cancellation policy.

No refund will be payable:
  • • For any missed/unused services of the tour including the meals due to whatsoever reason.
  • • Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
  • • If services of the tour are modified, varied, amended, cancelled or not utilized.
  • • If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.
  • • If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.

For all Card payments - Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests.

TERMS & CONDITION

  • 1. GST shall be applicable over and above the package prices.
  • 2. Above rates are Net and Non Commissionable.
  • 3. The package price does not include – Expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
  • 4. Rates and Slots are subject to availability at the time of booking.
  • 5. In case of any Visa denial or any delay in Visa process we shall not be responsible for any loss due to the same and no refund will be applicable. Visa approval and process duration is as per consulate / embassy discretion. We cannot guarantee if visa shall be granted and duration to process the same.
  • 6. In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
  • 7. Transportation shall be provided as per the itinerary and will not be at disposal.
  • 8. Package rates are subject to change without prior notice, Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
  • 9. Cancellation charges will be applicable as per Cancellation policy.
  • 10 Any refund payable to the Guest (if any applicable as per cancellation policy) will be paid after the Company receives refund from the respective authorities. The Company deducts processing charges from the refund to be paid to the Guest.
  • 11 From 1 June 2016 onwards if any invoice amount is above 2 lacs and mode of payment full or partial is in cash (cash paid at counter or deposited in bank) 1% TCS will be applicable and to be deposited extra on total amount and PAN card copy has to be shared.
  • 12. Also do read booking procedure which is given in every package details.
The Company reserves the right to:
  • • Take the booking for the group tour and individual tour.
  • • Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.
  • • Dismiss any guest from the tour for misbehavior especially if it affects the group and Physical or verbal assault to the Tour Manager.
  • • Withdraw discounts at any point of time.
  • • Change the routing of Air Travel.
  • • Change hotel and/tour programmed due to unavoidable circumstances.